Creative Tactical HR

In his book, “Disruption Brought Order”, Jean-Marie Dru (2007, pp. 44-45) suggests that talent is not enough when thirty second commercials are made. Advertising people need to perfect their techniques by immersing themselves into cinema culture and constantly watching advertising commercials and movies. Also, Patricia Smith (1998, "Instructional Design", p. 4) argues that instructional designers become more creative in their work by voraciously consuming examples of instructional materials.

So, creators must acquire deep knowledge in order to be "creative". The more they study, read, and build up their knowledge, the more they can create something new. The argument is that you can not think outside the box unless you have seen a lot of boxes! Thus, creativity is a function of knowledge. And the best ideas are often the simplest.

For HR pros, all of this means that they need to study best practices and be on the lookout for original HR practices, HR function approaches, and benefits.

A few simple HR examples in practice in China include:
• The Innovation Company: New staff is introduced with an A4 profile page (pictures and 10 things about the newbie) placed in places where people take a short break such as pantries and washrooms.
• Saatchi & Saatchi: Pictures of staff are displayed in the lobby area.
• JWT: A fruit platter is given to staff after lunch everyday to refresh them.
• DDB: A theatrical "What's on Today" sign with the names of new employees welcomes newbies on their onboarding day at the Company's entrance.

Lastly, a few ideas that are not in practice include:
• Offer education leave.
• Convert untaken sick leave into planned annual leave.
• Provide medical insurance for parents, spouses, and children.
• Give employees a choice of perks and benefits, i.e. for every item you offer have at least two choices.
• Design a gratuity scheme (extra cash upon completion of the contract so as to ensure a stability of the team).
• Sponsor a “Guest Book” in the waiting area for Job Candidates to share their impressions, expectations, and thoughts.
• In Shanghai or Beijing, provide free accommodations for staff living far away from the Company to reduce long daily commutes in these enormous cities.

Do you have any more examples and ideas? Please feel free to share.